For additional questions, feel free to call us at 1300 003 345. We’re always happy to assist.


You can place an order via our online store, by calling us at 1300 003 345, or by visiting one of our Experience Havens. Our team is ready to assist you in making the perfect choice.


We partner with financial services like Humm, AfterPay and Payright for a straightforward way to own your massage chair now and pay later. These services offer interest-free options that help you maintain financial flexibility. Just fill out a short form to get approved here.

What payment methods do you accept?

We gladly accept all forms of payment including all credit cards, PayPal, and direct deposit, ensuring complete convenience for your transaction.

Do you accommodate commercial buyers?

Yes, we cater to commercial clients and provide the same robust warranty we offer to our individual customers.

Where do you deliver and install?

We provide delivery services across all of Australia, with free installation offered to more than 90% of Australian locations. Kindly check your postcode to determine eligibility for our distinct installation service.

What are the delivery and installation costs?

Delivery is included in the price for all postcodes. Depending on your location's accessibility, installation charges are also incorporated into the total cost.

 For portable massagers, free shipping is available on all items to all postcodes.

What is the warranty?

Olympia's 5-Year Platinum Warranty offers complete peace of mind, covering all aspects of your massage chair—from the motors and controls to the electronics. Rest assured that your chair is fully protected against any unlikely repairs or replacements, with both parts and labour included. Our warranty is inclusive, covering commercial buyers and regional customers alike, leaving no room for concern.

What is your money back guarantee?

Our 60-Day Feel Great Guarantee is the most comprehensive and extended guarantee in the industry. There is no exorbitant restocking fee or hidden costs. You'll receive a 100% refund on your purchase, excluding delivery and installation charges to help us recover some expenses. This guarantee applies to our entire range of massage chairs and covers all postcodes without any regional exclusions.

What is the Olympia Owners' Club?

The Olympia Owners' Club is exclusive to customers who purchase an Olympia massage chair. Membership comes with a variety of benefits including access to our chair relocation service, detailing service, concierge support, and much more. For all the information, click here.

Are there any career opportunities?

If you are passionate about wellness, innovative technology, and creating exceptional customer experiences, we'd love for you to join us. Please visit our Careers page for current openings here.